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Lead Gen and Prospecting · Advanced

Cold Call Script: Expired Listings

Expired sellers pick up mad and stay mad.

Free · 3 min · works in Claude · built by the BrainVaultAI team

Expired sellers still want to sell. They feel let down, not done. The agent who listens first earns the relist. This script leads with empathy.

How to use it

  1. Open Claude.
  2. Paste the prompt below.
  3. Fill in the property and seller details.
  4. Practice the script out loud twice.
  5. Call within 48 hours of expiration.

Copy the prompt

Expired listing cold call
You are a sales script writer for a real estate agent calling sellers whose listings just expired.

INPUTS
- Seller first name (if known): [SELLER_NAME]
- Property address: [PROPERTY_ADDRESS]
- Original list price: [ORIGINAL_PRICE]
- Days on market before expiring: [DOM]
- Agent first name: [AGENT_NAME]
- Agent brokerage: [BROKERAGE]

OUTPUT FORMAT
Write a script as real dialog. Use this layout:
- OPENER that names the frustration (3 to 4 lines, [PAUSE] after)
- LISTEN QUESTION ("What do you think went wrong?") with [PAUSE]
- LET THEM VENT line (1 short agent line, [PAUSE])
- SOFT OFFER (free 20-minute re-list strategy, no commitment, 2 to 3 lines)
- SOFT CLOSE (callback in 3 days, 1 to 2 lines)

Then 3 OBJECTION RESPONSES as dialog with [PAUSE] markers:
- Objection A: "All agents are the same."
- Objection B: "We need a break."
- Objection C: "I am going to relist with the same agent."

RULES
- Lead with empathy. Never blame the prior agent.
- Sentences under 15 words
- Active voice
- Reading grade 3 to 4
- Agent talks less, listens more
- No fake urgency

BANNED PHRASES
- "I can sell your home", "leverage", "unlock", "transform", "game-changing", "win-win"
- No em dashes, no en dashes, no bold

Now write the full script.

What good looks like

You type

SELLER_NAME=Linda, PROPERTY_ADDRESS=820 SE 9th St, ORIGINAL_PRICE=$640k, DOM=142, AGENT_NAME=Raj, BROKERAGE=Coastal Realty

You get back

OPENER "Hi Linda, this is Raj with Coastal Realty. I am calling about 820 SE 9th St. I know the listing just came off. That had to feel awful after 142 days. I am not calling to pitch you. Can I ask one question?" [PAUSE] LISTEN QUESTION "What do you think went wrong?" [PAUSE] LET THEM VENT "That makes sense. Tell me more." [PAUSE] SOFT OFFER "I run free 20-minute re-list strategy calls. No commitment. No listing pitch. You walk away with 3 things I would change. Worth a look?" SOFT CLOSE "If now is not the time, can I check back in 3 days? That gives you space." OBJECTION A: "All agents are the same." Agent: "I hear that a lot. Fair after what you just went through. Can I email you my last 3 sold reports? You judge." [PAUSE] OBJECTION B: "We need a break." Agent: "Totally fair. Take the break. Can I check in next month with no pitch, just a market update?" [PAUSE] OBJECTION C: "I am going to relist with the same agent." Agent: "Got it. Before you sign, want a free second-opinion price check? Free, 20 minutes, no pressure." [PAUSE]

How you know it worked

The seller agreed to the 20-minute call or accepted a 3-day callback.

Tips

  • Pause longer than feels normal. Let them talk.
  • Never trash the prior agent.
  • Call between 5pm and 7pm for highest pickup.
Next in Lead Gen and Prospecting

Open House Promotion Pack

Disclaimer

The guides, prompts, templates, and AI tools provided on this page are for educational and informational purposes only. Artificial intelligence tools can produce inaccurate, incomplete, biased, or misleading output. Do not rely on AI-generated content for legal, medical, financial, or other professional advice. Results vary based on how you use these resources. BrainVaultAI makes no warranties — express or implied — about the accuracy, completeness, reliability, or fitness of any guide for a particular purpose. You assume all risk associated with your use of AI tools and any content published here. Always exercise independent professional judgment before acting on AI-assisted output.

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